Verify the attached drives serial number located on the back of the drive. Oct 19, 2009 wd digital has released new versions of my passport and my book editions. When i connect it after disassembling the enclosure i get unitialized 2 tb disk in disk manager. Aug 16, 2019 i have wd book essential 2tb and using windows 7 the other night im trying to connect two external at atimeone my wd other was lg i cant copy anything that time, my wd was still working properly, but later on after restarting my laptop, my wd looks diffrent, the pop up was not functioning im using password protection now it look like this drive p there was an error with my wd. My book essential full how to reformat wd community.
Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Western digital my book essentials 2 tb enclosure died, drive. Sep 10, 2009 western digital external hds with hardwarebased encryption wd introduced its new my book essential and my book for mac desktop external hard drives equipped with the new wd smartware software and. Wd my book essential not being recognized in windows 10. Wd smartware by western digital technologies should i. I learned then, im never going to buy any other brand of external harddrive than a western digital, and i will always backup twice.
Sep 11, 2009 wd s new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do it, said dale pistilli, vice president of marketing for wd s branded products group. You can schedule backups for when your computer is idle or choose automatic, continuous backup to instantly save files when they are added or saved. Much like riddla26 said, the wd smartware software creates a folder called wd smartware. Sep 10, 2009 wd has introduced its smaller, smarter and more secure my passport essential and my passport for mac ultraportable external hard drives featuring wd s new wd smartware software and equipped with hardwarebased encryption. I use this drive as a backup so it can mirror my laptop with no problems. Frequently occurring are file sizes such as 9,117,504 bytes 50% of all these files, 9,6,960 bytes or, as the case may be, 8,919,040 bytes. In it there is another folder with your accounts name, in it a volume folder and after that your files stored and accessible like on your own pc. Wd my book essential wdbacw0020hbk hard drive 2 tb. Western digital my book essential 2009 500gb sign in to comment. The ability to protect your data with a password and bit wd my book essentials is a welcome addition, and the integrated backup software, smartware, does a solid job of providing automatic backup. Apr 19, 20 wd has glammed up its smartware consumer backup software with a pro version embracing dropbox. I cant access my wd book essentialguys please help me. Jan 30, 2012 anyone have experience with the wd my passports and the smartware software that comes with them. Oct 28, 2011 unzip the firmware updater and double click wd essential and elite firmware updater for mac.
Im migrating users from local admins to standard users so i dont want to change privileges on the computer. List of all wd firmware and software available for download. Western digital on tuesday unveiled wd smartware pro, the companys new software tool aimed at simplifying data backup. Apr 17, 2010 i have two wd s that are similar to the one with the smartware they didnt come with it one of them is exclusively tm backup with the laptop and the other holds movies that i can plug into all the computers with imovie. View online or download western digital wd smartware user manual. Updating firmware on a my book essential wd community. Wd my book essential wdbacw0020hbk hard drive 2 tb usb 3. How to reset wd my book essential and start install over. During install it said there was updated software and did i want to install it.
Wd is not providing anything at all, their driver stops updating after windows 7, any windows beyond 7 will not read or find the wd book. That also includes an automatic backup software called smartware that cannot be removed. When i plug it in, i hear the machine inside starting up and the white light starts to blink for a few seconds then it stops. Wd my passport essential drives with new wd smartware. Western digital my book essential and windows 10 has anyone figured out how to get windows 10 to see and recognize wd my book essential 1tb. Wd my book essential external hard drive not recognized. Then, i click update, and back to the point of the download. Wdbaaa2500axx my passport essential storage pdf manual download. I removed wd backup and smartware continues to work for me.
How can i access the original answered by a verified tech support specialist. I have several stored offsite and each one is labeled, i have a 3 ring binder that houses the index of my shoots. Sep 11, 2009 western digital enables new smartware software on my book essential drives. If you dont wish to run wd smartware or use the security features, you can disable the vcd following the steps below. Compatibility can vary, depending on hardware configuration and operating system. When i connect it to the computer i get disk cant be intiialized in disk manager. Drag both my book drive and wd smartware virtual cd icons to trash bin. Wd takes my book essential line to 3tb hothardware. Disconnect all other external drives from the computer except for the my book or my passport driv. The vcd is necessary if you wish to install wd smartware or if you want to use the encryption and password protection features on the drive. Feb 20, 20 i have a clients western digital my book essentials 2 tb enclosure that died, and i believe the drive is dieing not dead yet as well. Wd smartware unlock utility admin access windows forum.
I formatted the drive according to the wd online instructions for windows 7 and acronis disk director shows disk 2 removable 595. I saw the same download page and downloaded wd backup. The new tool helps to backup files to an external hard drive or dropbox. Western digital enables new smartware software on my book essential drives provides a more secure storage solution for desktop pc users sep 11, 2009 07. Wd takes my book essential line to 3tb 3tb hard drives are not completely unheard of. I was very pleased with the results and will be buying two more at the least. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. The process known as wd smartware belongs to software wd smartware by western digital. Should it be lost, wd my book essentials drive will remain locked or must be reformatted to use again. The smartware included with my book essential is total crap i hope youre not using that. Western digital external hds with hardwarebased encryption. I have used wd smartware on my passport ultra for a few years. Once system operational and plugged in, it appears in device manager.
I have a user who just got one and anytime they connect it, they need admin privileges to run the autorun for the unlock utility. Wd mypassport essential and wd smartware apple community. But i have the unpleasant surprise to see that the wd online box at the bottom, i still have the 1. Can someone who has used wd smartware explain something to me.
Wd smartware software user manual about the wd smartware software 2 wd hard drive support the wd smartware software supports the following direct and networkattached wd external devices. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Wd unveils redesigned my book essential and my book for. There should be all the files and folders youve assigned to be backed up, from the certain drive. Sep 11, 2010 hello i have a wd smartware my book essential 320gb, i have one password for all my internet accounts and my users in my pc and my softwares, also my wd smartware my book essential 320gb has the same password and its impossible to forgot my password because i enter my passwords around 20 times a day, today, like other days, i tried to login to my external hard disk wd smartware my book. This was partly due to it saving 5 backup copies of files by default. Wd smartware is a software program developed by western digital technologies. For my book live users, it is recommended that you update your drive to the latest available firmware to ensure optimum compatibility with this version of the wd smartware. Dec 21, 2015 my wd my book essential external hard drive suddenly wont get recognized by the computer. Apr 15, 2012 i have a wd my passport elite the smartware shows the view greyedout with the message.
If you are an agent, please login through salesforce. I have a wd my passport elite the smartware shows the view. We delete comments that violate our policy, which we encourage you to. When i connect it to the pc, sometimes the pc reads. I can honestly say, out of 20 wd drives, only 1 has died. View and download western digital wdbaaa2500axx my passport essential user manual online. My book essential is almost full and is now not saving some of my files. Months back, seagate introduced a single drive with 3tb of capacity, and now western digital is doing the same. During setup, the program creates a startup registration point in windows in order to automatically start when any user boots the pc. My book directattached drives my book my book essential my book elite my book duo my book for mac reformatted for windows operating. To view the license usage for your wd smartware pro activation code, please enter the activation code and the email address associated with it. Wd my book essential wdbacw0020hbk hard drive 2 tb usb.
The new wd my book essential and my book for mac drives with wd smartware software feature. Apr 10, 2011 under startup, uncheck any for smartware or western digital. Smartware presents you with a filefolder view of your, er, files, through its control centre. We would like to show you a description here but the site wont allow us. Western digital enables new smartware software on my book. May 24, 2010 1tb wd my book essential with lost password that using the wd smartware software. Im pretty new in this job role also hence why today i thought id turn to edugeeks collective minds for some guidance. Download and install wd smartware software updater for windows 1087vistaxp software from official page. Wd s new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it. Find low everyday prices and buy online for delivery or instore pickup. Also, when plugged in at boot up, it stopsfreezes computer from completing.
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